Privacy Policy

Information we collect

We collect only the information needed to provide restaurant and cafe services, respond to requests, and improve the website experience.

• Contact details such as name, phone number, email address, and preferred contact method.
• Reservation details including date, time, party size, seating notes, and special requests.
• Website usage data such as IP address, device type, browser, pages visited, and cookie identifiers.
• Messages, feedback, allergy notes, or event requests you voluntarily send through forms or social channels.

How we use your information

Your information is used to manage reservations, answer questions, maintain a secure website, and provide relevant updates where permitted.

• To confirm, update, or cancel reservation requests.
• To respond to questions about menus, working hours, events, directions, and services.
• To analyze technical issues, prevent abuse, and keep the website reliable.
• To send announcements or promotional messages only when you have consented or where allowed by law.

Sharing and service providers

We do not sell personal information. Limited data may be shared with providers that support hosting, email delivery, analytics, security, reservation handling, accounting, or legal compliance.

These providers may use the information only to perform services for Dobos Lounge and must apply appropriate confidentiality and security measures.

Retention and security

We retain personal information for as long as necessary for the purpose collected, including operational follow-up, legal obligations, accounting, and possible dispute resolution.

• Reservation and contact records are kept for a reasonable period to manage service quality and follow-up.
• Marketing preferences are retained until you withdraw consent or the applicable retention period ends.
• Access controls, secure connections, and technical safeguards are used to reduce unauthorized access risks.

Your choices and contact

You may request access, correction, deletion, restriction, objection, portability where applicable, or withdrawal of consent for your personal information.

Please contact Dobos Lounge at Kaşüstü Mah. Fabrika Sok. No:1 Yomra / Trabzon, Turkey, by email at [email protected], or by phone at +90 530 702 95 45.