Data Protection

Controller and contact details

The controller for the website and related restaurant communications is Dobos Lounge, Kaşüstü Mah. Fabrika Sok. No:1 Yomra / Trabzon, Turkey. You can reach us at [email protected] or +90 530 702 95 45.

Categories of personal data

• Identification and contact data, including your name, email address, phone number, and message details.
• Reservation and customer service data, such as date, time, guest count, seating notes, and request history.
• Technical and security data, including IP address, device data, browser information, logs, and cookie data.
• Marketing preference data where you choose to receive news, campaigns, or event announcements.

Purposes and legal bases

We process personal data to provide reservation and hospitality services, respond to enquiries, manage customer relations, protect the website, comply with legal obligations, and improve our services.

Depending on the activity, processing may rely on contract performance, legitimate interests, legal obligations, consent, or steps taken at your request before a service is provided.

Recipients and transfers

Personal data may be shared with hosting, email, analytics, security, payment or accounting, legal, and technical support providers when necessary. We may also share information with public authorities where required by law.

Where data is transferred internationally, we take reasonable steps to use appropriate safeguards and limit the transfer to what is necessary.

Retention and data subject rights

Data is kept only for the time needed for the relevant purpose, legal retention periods, accounting requirements, or the handling of disputes. Afterwards it is deleted, anonymized, or securely archived where required.

You may request access, rectification, erasure, restriction, objection, portability, or withdrawal of consent by contacting [email protected].